NanoTowel – Cancellation Policy (UK)
At NanoTowel, we’re committed to getting your order out quickly and efficiently. For this reason, all sales are considered final once your order has been successfully placed through our website.
Order Cancellations
Due to our automated fulfilment process, orders are sent to our warehouse straight away. Unfortunately, this means we’re unable to cancel or make changes to your order once it’s been placed.
Returns & Refunds
If you change your mind, you may be eligible to return your order for a refund in line with our Returns Policy, provided the item is:
-
Unused and in its original condition
-
Returned within the applicable return window
Please note:
-
Return postage costs are the responsibility of the customer
-
Original delivery charges are non-refundable
Legal Notice
By placing an order on www.nanotowel.co.uk, you agree to the terms outlined in this policy. This policy is in accordance with UK consumer protection legislation and does not affect your statutory rights.
📧 For any questions, please email us at info@nanotowel.co.uk